How can we help?
Short, step-by-step guides for everything you can do in Dealership Chat.
Getting started
Sign in for the first time and find your way around.
Chatting with customers
Answer, assign and transfer conversations, send files, start a video call.
- Answering a chat
- My Chats and Team Chats
- Claiming and assigning a chat
- Transferring a chat to another department
- Sending files and photos
Contacts
Keep customer records, groups and text-message permissions in order.
Your account
Your profile, signature, alerts and sign-in security.
Can't find what you need? Open the chat in the corner of this page, orsend us a message and we'll walk you through it.